USPS delivery status not updated?

Question

Shipped an item out with USPS through priority mail and since Saturday the item was out for delivery. Monday it updated to "delivery status not updated" what should I do? I asked today the USPS douche bag clerk at my local post office but most of them I'm sure never even made it through highschool so he said that whatever appears on the tracking number the USPS website is all he can see.

Answer 1

This happened to me a couple a months ago and I freaked out. However, I have a little experience with postal mailings so I called the 1800 customer service number. What you have to do is ask them to look into the location of the item. Sometimes the packages get delivered and the postal worker forgets to scan it delivered. Other times, the package is not accepted and is returned to sender, but it takes them forever and a day to update this information. If you call the 1800 number found on the USPS website under customer service, they will call the local post office and have them open a case for the post master to investigate. Sometimes, packages get lost or bogged down at the post office and your inquiry from the higher level helps shake it loose. Don't give up on it.



I know some post office workers can be douche bags but most of them are really helpful. They should give you a call after speaking with the big representatives after the case has been opened.



Good luck and let me know if you need any further assistance.

Answer 2

Delivery Status Not Updated

Answer 3

God, can I relate to this. And in fact, I have a story about USPS idiocy that just about beats all. Last January or February, I purchased a VERY rare movie from an EBay seller that usually retails for anywhere between $150-$350 - only I somehow found a copy for $40. Naturally, I was thrilled. But guess what? It never arrived. According to the manager of my apartment complex, the mail person is a middle aged woman who is legally blind, and routinely puts things in the wrong boxes - in fact, I've since seen her fumbling around with her glasses on, trying to figure out where to stick the mail. As a result, she almost certainly put the package in the wrong box, and one of my vile neighbors stole it. It's the perfect scenario for a thief... because it is literally impossible to prove. I then went to the post office and tried to make a formal complaint about it, and got absolutely nowhere. It's partly a product of the USPS's ineptitude, but also a product of the rural area in which I live, staffed by a lot of uneducated people who don't know which way is up. The best thing that can be said is that I did convince Ebay to issue a full refund. Also: since then, I have had EVERYTHING (and I buy a lot of rare items) shipped directly to my office, in an urban area, and nothing more has been lost. But what kind of a nutcase institution would enlist a legally blind person to deliver mail? I'm all for empowering the disabled, but give me a break.

Answer 4

This happens to me all the time. It rained yesterday, so we got no mail delivery, which is increasingly common. Several Chicago branches are notorious for this behavior, especially Henry W McGee branch at 60653. Regular carriers call in sick when they don't like the weather either no replacement can be found or the ones they get are a disaster. In the last week we received mail addressed to someone 6 streets over and 3 streets down and mail addressed to someone 600 miles away.



Whenever I can avoid someone sending to me by USPS I do so. Now unfortunately, many items tendered to UPS get transferred to the USPS. This is the land of fumbled handoffs and missed deliveries. Pay for UPS and get USPS treatment - bait and nasty switch. This is a rapidly descending spiral and it's hard to imagine it can possibly turn out well.



Perhaps the only answer is to hope when I move it will be to someplace where the sorters, carriers, counter people and supervisors/postmasters care about the customer rather than their own comfort and convenience.



New slogan should read "any incidence of unpleasant or inconvenient circumstances will likely prevent the timely or accurate delivery of your mail".